Hospital Visitor Management System

The use of biometric technology deployed responsibly throughout a hospital can improve the safety of its patients, guests and employees while simultaneously improving the quality of services.

TPASS VMS with Facial Recognition Watch List enhances the security of your environment by applying artificial intelligence constantly scanning live video feeds for Known Unwanted Visitors within your facilities.  Text and email alerts are automatically sent to a group of recipients when a match is made.  We can also interface with existing systems within your environment to enhance security.

Hospitals are reflective of their communities and issues within the community can spill over into the hospital. Hospitals are also highly emotional areas, especially within the ER, Intensive Care, and Maternity Wards, and as such situations on their own can escalate quickly.  Eyemetric can help control the environment and alleviate these issues by screening personnel while only allowing authorized individuals to enter these areas.

A hospital visitor management system should do more than check visitors in — it should support patient safety, reduce infection risk, and help healthcare facilities meet HIPAA and security requirements. Eyemetric’s healthcare visitor management solution streamlines visitor screening, enforces unit-level visitation rules, and generates audit-ready records for compliance and incident review.

HIPAA & Patient Privacy

• Collect only the information needed for visitation and safety workflows
• Role-based access for staff to limit who can view visitor records
• Visitor logs that support privacy-focused reporting and reviews

Patient Safety & Unit-Level Control

• Restrict visitors by patient, unit, or department (ER, ICU, maternity, pediatrics)
• Visitor authorization rules based on facility policy
• Instant notifications to staff when a guest arrives

Infection Control & Visitor Screening

• Optional health screening workflows and screening questions
• Track visitation history to support contact tracing when needed
• Fast re-check-in for approved visitors to reduce lobby congestion

Audit Logs & Reporting

• Time-stamped check-in/check-out records for every visitor
• Exportable reports for compliance, security, and operations teams
• Incident review support with visitor history and badge records

When you consider everything that is at risk on a daily basis securing a hospital poses one of the greatest security challenges in the industry. A team of security professionals cannot remember the names and faces of every person placed on the hospital’s Security Department‘s Watch List. This Watch List can include unwanted family members, criminals, trespassers and terminated employees.

By implementing a web-based biometric identity management system and adding our artificial intelligence engine as an additional security layer to your existing video management system we help secure your organization, public agencies, and clinics.

Hospital Visitor Management FAQ

How does a visitor management system support HIPAA?

It helps hospitals control access to visitor records, reduce unnecessary data collection, and maintain audit-ready logs for incident review and compliance documentation.

Can visitor screening support infection control?

Yes. Hospitals can add screening questions, flag restricted units, and use visitation history to support contact tracing and infection control policies when needed.

What should audit logs include?

At minimum: visitor identity, who they are visiting (if applicable), check-in/check-out timestamps, badge details, and staff actions tied to approvals or exceptions.